The services included in our standard management agreement include in-person attendance and on-site presence as well and convenient web-based access to all data relevant to the performance of our services.
Maintenance and Operations
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Cost-effective and efficient contract bidding, negotiations, and administration
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Verification of insurance and bond coverage for contractors
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Design and implementation of preventive maintenance program
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Weekly documented property inspections
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Identification and resolution of serious non-routine maintenance needs
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Provision of 24/7 emergency maintenance services
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Instant on-line work order progress tracking
Communications
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Attend scheduled Board meetings and Annual Members Meetings
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Distribute Board Meeting announcements, agendas, and minutes
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Distribute Annual Meeting announcements, agendas, and minutes
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Administer Rules and Regulations including architectural control
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Administer information requests, complaints, and requests for documentation
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Process resale and transfer certificates
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Secure on-line access to personal account data
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Instant on-line access to:
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Association documents
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Residential forums
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Association forms
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Association activities
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Other local condominium association boards
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Web-based newsletter
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Industry news and other useful information
Finance and Administration
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Administer accounts payable/receivable and delinquent assessments
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Maintain files and records to insure a good record of activities
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Monitor and administer insurance coverage
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Reconcile monthly accounts and bank statements
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Provide Balance Sheets, Income Statements, Budget Variance Analysis
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Compile and submit recommended annual budget
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Provide ACH (automatic withdrawal/payment) capabilities
Clerical
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Maintain up-to-date roster of owners and mortgagees
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Handle all incoming telephone, email, and mail communications
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Maintain records of all contracts, warranties and other items important to the verification of services performed on the property